> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fieldpal.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Shared devices and card users

> Set up a tablet or headset that frontline workers sign in to by scanning a card.

Some field workers don't have a company email address, or share a tablet or headset instead of using their own device. For them, FieldPal offers **shared devices**: a tablet or headset registered to your organisation that any **card user** can sign in to by scanning a card, no email or password needed.

Setting this up has two parts: registering the device itself, and adding the card users who'll sign in on it. You can do these in either order, but a card only works once it's been assigned to a real, printed card, and a card only works on a device that's been registered here.

***

## Part 1: Register a shared device

### Step 1: Open Shared devices

In the left-hand sidebar, click **Shared devices**.

<Frame>
  <img src="https://mintcdn.com/fieldpal/IeB2SSMbGSR5WeFq/images/shared-devices/01-shared-devices-empty.png?fit=max&auto=format&n=IeB2SSMbGSR5WeFq&q=85&s=38fbc8dbe9cee8a4c216484c9b951699" alt="Shared devices page with no devices registered yet" width="1440" height="900" data-path="images/shared-devices/01-shared-devices-empty.png" />
</Frame>

### Step 2: Click Add device

Click **Add device**. A QR code appears, along with the instruction to open **Scan setup code** on the tablet or headset and enter the code shown.

<Frame>
  <img src="https://mintcdn.com/fieldpal/IeB2SSMbGSR5WeFq/images/shared-devices/02-add-device-qr.png?fit=max&auto=format&n=IeB2SSMbGSR5WeFq&q=85&s=ef445ecab77f51b47d7f2896ffcf33fe" alt="Add a device dialog showing a QR setup code" width="1440" height="900" data-path="images/shared-devices/02-add-device-qr.png" />
</Frame>

The code is single-use and expires in 300 seconds. It's only shown once, so if the dialog is closed before the device connects, click **Generate new code** to start again.

### Step 3: Scan or enter the code on the device

On the tablet or headset, open the FieldPal app and choose **Scan setup code**, then point the camera at the QR code.

If the device can't scan the code, click **Can't scan? Enter the code by hand** to reveal a text version that can be typed in instead.

<Frame>
  <img src="https://mintcdn.com/fieldpal/IeB2SSMbGSR5WeFq/images/shared-devices/03-add-device-manual-code.png?fit=max&auto=format&n=IeB2SSMbGSR5WeFq&q=85&s=840ab1c0035ae455a7b1abb1fd235e4d" alt="Add a device dialog with the manual entry code revealed" width="1440" height="900" data-path="images/shared-devices/03-add-device-manual-code.png" />
</Frame>

### Step 4: Device connects

Once the device scans or enters the code, it pairs to your organisation and shows in the **Devices** list. Card users can now sign in on it.

***

## Part 2: Add a card user

### Step 1: Open Users

In the left-hand sidebar, click **Users**.

<Frame>
  <img src="https://mintcdn.com/fieldpal/IeB2SSMbGSR5WeFq/images/shared-devices/04-users-landing.png?fit=max&auto=format&n=IeB2SSMbGSR5WeFq&q=85&s=f8cb32b5e535150c7ede20472e714a9e" alt="Users page listing organisation members" width="1440" height="1033" data-path="images/shared-devices/04-users-landing.png" />
</Frame>

### Step 2: Click Add a card user

Under **Invite a new user**, next to "No email address for them?", click **Add a card user**.

<Frame>
  <img src="https://mintcdn.com/fieldpal/IeB2SSMbGSR5WeFq/images/shared-devices/05-add-card-user-empty.png?fit=max&auto=format&n=IeB2SSMbGSR5WeFq&q=85&s=437d8a51ecbaaf404a844561837a517f" alt="Add a card user dialog with empty name and card code fields" width="1440" height="1033" data-path="images/shared-devices/05-add-card-user-empty.png" />
</Frame>

### Step 3: Enter their name

Type the person's name in the **Name** field. The **Card code** field is optional — leave it blank to create the user now and link a card to them later.

<Frame>
  <img src="https://mintcdn.com/fieldpal/IeB2SSMbGSR5WeFq/images/shared-devices/06-add-card-user-filled.png?fit=max&auto=format&n=IeB2SSMbGSR5WeFq&q=85&s=69f8bdec3550b148f8eea95c9590286b" alt="Add a card user dialog with the name field filled in" width="1440" height="1033" data-path="images/shared-devices/06-add-card-user-filled.png" />
</Frame>

Click **Create user**.

### Step 4: Card user is added

The new card user appears in the **Members** list with no email address. They use a seat like any other member, but can't sign in to the dashboard, only to a shared device, by scanning their card.

<Frame>
  <img src="https://mintcdn.com/fieldpal/IeB2SSMbGSR5WeFq/images/shared-devices/07-users-after-create.png?fit=max&auto=format&n=IeB2SSMbGSR5WeFq&q=85&s=034c81b70808403083709eccdf5501a2" alt="Members list showing the new card user alongside existing members" width="1440" height="1094" data-path="images/shared-devices/07-users-after-create.png" />
</Frame>

***

## Linking a physical card

If a card user was created without a card code, or needs a replacement card, link one from the Users page.

### Step 1: Open login methods

Next to the card user's name, click the key icon.

### Step 2: Assign the card

Type the 9-character code printed on the physical card and click **Assign card**.

<Frame>
  <img src="https://mintcdn.com/fieldpal/IeB2SSMbGSR5WeFq/images/shared-devices/08-assign-card-code-entered.png?fit=max&auto=format&n=IeB2SSMbGSR5WeFq&q=85&s=1dfb013b0e8320b411067dc8318cc7a6" alt="Login methods dialog with a card code entered" width="1440" height="1094" data-path="images/shared-devices/08-assign-card-code-entered.png" />
</Frame>

If the code doesn't match a real, issued card, you'll see an error:

<Frame>
  <img src="https://mintcdn.com/fieldpal/IeB2SSMbGSR5WeFq/images/shared-devices/09-assign-card-error.png?fit=max&auto=format&n=IeB2SSMbGSR5WeFq&q=85&s=579fed4f338d05c7924252165aacb7f7" alt="Login methods dialog showing &#x22;No card with that code was found&#x22;" width="1440" height="1094" data-path="images/shared-devices/09-assign-card-error.png" />
</Frame>

Once a valid card is assigned, click **Done**. The card user can now sign in on any shared device registered to your organisation.

***

## What the card user sees

On a registered shared device, the sign-in screen looks like this:

<Frame>
  <img src="https://mintcdn.com/fieldpal/IeB2SSMbGSR5WeFq/images/shared-devices/10-device-scan-card-screen.png?fit=max&auto=format&n=IeB2SSMbGSR5WeFq&q=85&s=b1b069b05dff197f83301bb5d6240071" alt="FieldPal app sign-in screen showing &#x22;Scan your card&#x22;" width="1920" height="1200" data-path="images/shared-devices/10-device-scan-card-screen.png" />
</Frame>

They tap **Open scanner** and hold their card up to the camera to sign in.

***

## Tips

* **Order doesn't matter.** Register the device or add the card user first — the dashboard supports either order.
* **Setup codes expire fast.** If the 300-second window runs out before the device connects, generate a new code rather than reusing the old one.
* **Card users can't use the dashboard.** If one later needs dashboard access, add an email address for them from the same login methods dialog. This doesn't make them an admin on its own.
* **Card codes must be real.** The code has a built-in checksum that catches typos, but it isn't something you can invent — it has to match a card FieldPal has actually issued for your organisation.
* **A card only works on registered devices.** If a card won't scan, check the device it's being used on is actually listed under Shared devices for the same organisation.
